Best Practices in Today's Customer Service
Sean Connolly-Sean Connolly serves as Co-Founder and Chief Entrepreneurial Officer for Helix. His background is in student run entrepreneurship programming at Loyola University Chicago. Prior to Helix, Sean served as the Assistant Director for Loyola Limited, Loyola University Chicago’s student run business program and served as Director of Neighborhood Initiatives at the University. Sean serves as Treasurer on the Board of Directors for the Illinois Chapter of the American Foundation for Suicide Prevention and coordinates the organization’s LGBTQ outreach. He is also a commissioner on Special Service Area 54 in Rogers Park, where he remains committed to accessible entrepreneurial education and equitable development. Sean has his B.A. in Political Science and Masters in Business Administration from Loyola University Chicago.
Caitlyn Botsios-Caitlin Botsios serves as Co-Founder and Chief Innovation Officer for Helix. She comes to Helix with a background in local and global education along with the nonprofit sector. Prior to Helix, Caitlin served as a teacher, educator coach, and adult professional development director. Caitlin is a member of Teach For All's Global Teacher Development Community of Practice, active in Leadership for Educational Equity, and a Chicago Local School Council Community Representative for North-Grand High School. Caitlin holds her B.A. in Sociology and Communication Studies from Loyola University Chicago and Master’s in Teaching from Dominican University
Helix- Our name connects to our mission and vision. We see high unemployment for 16-24 year olds, and neighborhoods in need of small business services as two major Chicago issues. We address these by opening neighborhood businesses that employ high school students.
There are many people and parts that create the DNA of a neighborhood. Our Helix logo represents a portion of this.
One side of our double helix logo are community needs, on the other are unemployed 16-24 year olds, our bridge between the Helices are our businesses.
The businesses provide services to meet community needs, jobs to unemployed 16-24 year olds, revenue to support our skills development and entrepreneurial training.