ChamberMaster Template

Café Shift Leader Part Time/Full Time

Colectivo Coffee
Job Description
POSITION SUMMARY
The Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and
co-workers as it relates to Colectivo Coffee’s Mission and Values, under the supervision of the Café
Manager.
SPECIFIC RESPONSIBILITIES
 Deliver café’s positive financial results in accordance to budget.
 Develop and maintain a culture of accountability and continuous improvement that adheres to
Standard Operating Procedures (SOPs) and processes.
 Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of
their overall performance.
 Delegate specific responsibilities using Café Functional Architecture Model.
 Ensures the café’s coffee, food and administrative functions provide a remarkable customer
experience with Colectivo’s people, products and environments.
 Develop and maintain a positive and lively tone that is inviting and encouraging to our
customers and co-workers.
 Perform other duties or projects as assigned.
EDUCATION/QUALIFICATIONS
 College degree in a business-related field and/or a minimum of 6 months work experience in a
hospitality setting and/or a supervisory role.
REQUIREMENTS
 Proficient skill level for POS and computer programs.
 Knowledge of basic mathematics for business usage.
 Availability and flexibility for schedule that includes evenings, weekends and holidays.
 Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
 Ability to see, read and write in English.
 Completed Colectivo Café training programs – Register, SB, 300 level bar certification, New
Hire Orientation.
Contact Information
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